General Manager: Customer Solutions


  • Provide an end-to-end customer solutions service
  • Responsible for the development of the payments strategy and implementation
  • Responsible for the development of the pricing strategy and structure
  • Responsible for People Management
  • Provision of relevant reporting
  • Manage budget


  • Statistical skills
  • Analytical skills
  • Change management skills
  • Interpersonal skills
  • Reporting skills
  • Negotiation skills
  • Networking ability
  • Risk management skills


  • Business degree in Finance, Operations, Customer relations or Marketing
  • MBA/MBL desirable
  • 10-12 years in the banking industry
  • 8 years in credit value chain
  • Knowledge of banking legislation
  • Ability to interpret financial statements
  • Knowledge of basic statistical principles


2019-10-10T07:52:31+00:00 Careers|